CRICOS Code 102704H
International students must:
- Be at least 18 years of age and have completed equivalent of Year 12.
- Participate in a course entry interview to determine suitability for the course and student needs.
- Have an IELTS* score of 5.5 (test results must be no more than 2 years old). English language competence can also be demonstrated through documented evidence of any of the following:
- Educated for 5 years in an English-speaking country; or
- Successful completion of an English Placement Test
*Note that other English language tests such as PTE and TOEFL can be accepted. Students are required to provide their results so that it can be confirmed they are equivalent to IELTS 5.5.
This qualification will be delivered over 104 weeks, including 80weeks of training and assessment spread over 8 terms of 10 weeks each and 24 weeks of holidays.
|BSBDIV501||Manage diversity in the workplace|
|BSBMGT517||Manage operational plan|
|BSBMGT617||Develop and implement a business plan|
|SITXCCS008||Develop and manage quality customer service practices|
|SITXFIN003||Manage finances within a budget|
|SITXFIN004||Prepare and monitor budgets|
|SITXFIN005||Manage physical assets|
|SITXGLC001||Research and comply with regulatory requirements|
|SITXHRM003||Lead and manage people|
|SITXHRM004||Recruit, select and induct staff|
|SITXHRM006||Monitor staff performance|
|SITXMGT001||Monitor work operations|
|SITXMGT002||Establish and conduct business relationships|
|SITXMPR007||Develop and implement marketing strategies|
|SITXWHS004||Establish and maintain a work health and safety system|
|SITHIND001||Use hygienic practices for hospitality service|
|SITHIND004||Work effectively in hospitality service|
|BSBRES411||Analyse and present research information|
|SITXCCS002||Provide visitor information|
|SITXCCS004||Provide lost and found services|
|BSBCMM401||Make a presentation|
|BSBITU306||Design and produce business documents|
|BSBITU312||Create electronic presentations|
|BSBITU402||Develop and use complex spreadsheets|
|BSBSUS501||Develop workplace policy and procedure for sustainability|
|HLTAID003||Provide first aid|
|BSBHRM604||Manage employee relations|
|BSBFIA401||Prepare financial reports|
|SITXMPR001||Coordinate production of brochures and marketing materials|
|SITXMPR004||Coordinate marketing activities|
|SITXWHS002||Identify hazards, assess, and control safety risks|
|SITHIND002||Source and use information on the hospitality industry|
Assessment methods used for this qualification will provide a range of ways for individuals to demonstrate that they have met the required outcomes including:
- Report writing
- Questioning (oral or written)
At the beginning of each unit, trainers will outline the assessment tasks that must be completed.
Students may apply for recognition of existing qualifications or skills, knowledge and experience (credit transfer or recognition of prior learning) as per the information included in our International Student Handbook, which is available at www.iie.edu.au
For international students, the granting of course credit may affect course fees as well as the duration of the course.
The result of an application for credit and any changes to fees or course duration will be advised to students in writing.
If course credit is granted following issuance of the Confirmation of Enrolment, students will receive a new Confirmation of Enrolment showing a reduced duration.
- 15hrs face to face classroom based at IIE Main Campus
- S1, L2, 16-18 Wentworth Street, Parramatta, NSW 2150
- 5 Hrs. Online Via Online Learning System
Students who complete this course may be able to seek employment in a range of hospitality roles.